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I Help Decisionmakers With Their Operations

As a CIO or COO, you may struggle with outdated systems, inefficient processes, and the pressure to do more with less, compounded by the need to oversee too many projects with insufficient resources.

 

Use Ben as an additional resource to leverage your business operations.

Benjamin-Nils (Ben) Dirnberger
 

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German-raised. Texas-based. Empowering your business.

Ben empowers your business through strategic advisory and operational excellence services.

 

With a proven track record in transforming organizations and driving growth, Ben offers tailored solutions to meet the unique needs of CEOs, COOs, CIOs, and other business leaders.

Strategic Advisory and Operational Excellence Services

Developing comprehensive strategies for long-term success.

 

Ben has driven significant process improvements for large firms, enhancing operational efficiency and business development efforts.

 -> Ben successfully led the strategy development for a German company, optimizing their IT service strategy with innovative risk analysis techniques. This project resulted in a 30% increase in service efficiency and a 20% reduction in operational costs.

Optimizing processes to improve productivity and reduce costs.

 

Ben standardized IT organizations, streamlined services, and developed support models that significantly improved service quality and efficiency.

 -> Ben helped to transform a business unit with over 300 employees by managing a comprehensive reorganization. This included roles such as Management Consultant, Supplier Manager, Project Lead Outsourcing for Test, and Process Consultant.

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Ben Dirnberger is a German business professional with extensive experience working in Germany, China and the US. Leveraging strong interpersonal communication and executive leadership skills, Ben excels in fostering collaboration across cultures. As a self-made founder of RHEINELEMENT® Management Consulting GmbH in Germany, he has successfully led digital and organizational transformations, ensuring seamless transitions and operational excellence.

 

Ben's expertise spans provider, change, and transition management, IT strategy, service portfolio, design, and delivery, making him a sought-after consultant for businesses aiming for sustained growth and efficiency.

He lives in Austin, Texas, with his American family.

Case Studies

Building a Consulting Company From Scratch

Ben Dirnberger built RHEINELEMENT® Management Consulting GmbH from the ground up, creating a comprehensive operational structure.

 

This included developing business processes, establishing a strong team, and driving strategic growth.

 

Under his leadership, the Start-Up was recognized as one of the best consulting firms in Germany in 2021 (Great Place to Work).

Disruptive Transformation in Customer Service

As a Senior IT Consultant, Ben drove process improvements for a large firm by developing and executing a strategy to replace the existing Helpdesk and implementing a VIP service structure. The project resulted in a 50% increase in customer satisfaction and a 25% reduction in service downtime.

Earlier in his career, he helped to launch the first German speaking customer help desk in Asia. In cooperation he developed, trained, and enabled a high-performing team, driving user satisfaction, reported in CIO magazine.

Operational Excellence in IT and Management Consulting

Ben helped to transform a large business unit by managing a comprehensive reorganization. This included roles such as Management Consultant, Supplier Manager, Project Lead Outsourcing for Test, and Process Consultant. He initiated the RfP process, identified legal requirements, generated the tender, processed it, and guided the client through the process to insource service providers. He successfully led then a multi-million euro project to add a software test environment to the existing IT infrastructure.

Why you want to work with Ben

With a background in Germany, China and the US, Ben Dirnberger is renowned for driving innovation and delivering exceptional results. His passion lies in helping businesses thrive by leveraging his extensive global expertise to achieve both short-term wins and long-term success.

He has a longstanding history of providing consultative services to multicultural firms undergoing digital and organizational transformations to alleviate disruptive work process transitions.

Ben leverages strong interpersonal communication and executive leadership skills to foster collaboration across cultures. He is adept at building teams, establishing work culture, cultivating client relationships, and delivering cross-functional leadership, also for and in remote-work environments.

As a Program Manager, Ben has groundbreaking success in provider, change, and transition management, including IT strategy, service portfolio, design, and delivery.

 

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